COVID-19
We want you to feel safe when you visit Dimitra’s, so our team continuously works to ensure we are implementing the highest safety and hygiene protocol standards. We have worked diligently to adapt our establishment to current circumstances and continue to update these measures as needed to comply with the San Francisco Department of Public Health's Coronavirus (COVID-19) Health Directives, CAL/OSHA Guidance, and regulations from the Board of Barbering & Cosmetology.
WHAT WE ARE DOING
We disinfect and cleaning throughout the facility and treatment rooms between each appointment with a hospital-grade, EPA registered disinfectant that has been approved for use against SARS-CoV-2, the virus that causes COVID-19. Everything we touch will be wiped down after each client. This includes treatment tables, machines, product containers, etc.
We have placed Medify Air Purifiers with Medical Grade HEPA Filters in EVERY treatment room and multiple Blueair Air Purifiers in our lobby.
We also keep all available doors and windows accessible to fresh outdoor air open and have a fully functional HVAC system equipped with newly replaced high rated filters.
Although only one of these above steps is required for Personal Care Service establishments to remain operational in San Francisco, we have implemented all three.
Our team members will be wearing face masks and eye coverings while inside the facility and serving clients, as well as washing their hands and changing their gloves after each service.
Team members will have their temperatures checked before entering the spa with our non-contact digital forehead thermometers.
Additionally, team members will be screened each day by answering a set of questions to ensure they don't have any symptoms associated with COVID-19 or known exposure.
Services will be appointment only --- at this time we at not accepting walk in appointments and all services must be booked with the front desk to allow for proper time allocations. Please view our services tab to check available services.
We're limiting the number of people inside to 50% capacity.
We ask that clients not bring along any guests along with them. We will not be able to let them in.
If you are scheduling an appointment, we ask that you please call instead of dropping by.
If you are picking up a product, we ask that you call ahead so that we may have it ready for curbside pickup.
THINGS TO KEEP IN MIND
If you feel AT ALL sick prior to your appointment or otherwise think you may have been exposed to COVID-19 within the last 10-14 days, please cancel your appointment. We will be suspending service charges for late cancelations related to COVID-19 at this time.
However, if you need to cancel or reschedule for any reason unrelated to COVID-19, we ask that you provide us with 24-48 hours notice (the sooner the better!) to avoid fees.
All clients will be required to wear a face covering while in the facility, unless in treatment.
We will not be able to let you in without one.
We ask that you do not bring any other guests along, as we are limited on the number of people allowed inside at any given time. Unfortunately, we can't accommodate anyone who is not booked for a service.
If you are over 5 minutes early to your appointment, we will unfortunately not be able to let you in due to these required capacity limitations.
Additionally, please limit personal belongings brought into the salon. It is a good practice during this time to keep a sanitized phone, keys and credit card with you and leave your bags at home.
When you arrive at the door, you be asked to verify that you are not experiencing any COVID-19 symptoms and will have your temperature taken with a non-contact digital forehead thermometer. Clients with a temperature above 100.4 degrees will be asked to cancel their appointment, at no charge, and return at a later date.
Upon entering, you will be asked to immediately apply store provided hand sanitizer.